At VIP Naturals, we prioritize your satisfaction and want you to feel confident in your purchase. If for any reason you are not satisfied with your purchase, please review our return policy below:

1. Eligibility for Returns
   Products must be unopened, unused, and in their original packaging.
   Returns must be initiated within 1 Week of the purchase date.
2. Non-Returnable Items
   Due to health and safety regulations, opened or partially used herbal products are not eligible for returns.
   Gift cards and promotional items are non-refundable.
3. Process for Returns
   To initiate a return, please contact our Customer Service team at vipnaturalsofficial@gmail.com. Include your order number and reason for return.
   Upon approval, we will provide instructions on how to return your item(s).
   Customers are responsible for shipping costs on returns unless the item arrived damaged or was incorrect.
4. Refunds
   Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
   Approved refunds will be processed within 5-7 business days to the original payment method.
5. Damaged or Incorrect Products
   If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order. We will gladly provide a replacement or full refund.

Contact Us
For any questions or concerns regarding our return policy, please reach out to us at vipnaturalsofficial@gmail.com.

Thank you for choosing VIP Naturals! We appreciate your trust and strive to provide you with the highest quality herbal products.